10 Steps Execution Success Process (XSP)
Step 1: Developing a Customer-Focused Strategy
- Our systems thinking approach to strategic planning explained
- Mission, Vision, Values, and Customer Value Proposition
- Strategic priorities and strategy formulation
- Understanding the difference between a Strategic Plan and a Business Plan
Step 2: Develop Strategy Maps for Your Strategy
- Link strategic objectives across the four Balanced Scorecard perspectives
- Examples of world-class Strategy Maps from both the private and public sectors
- Strategic themes: a framework for organizing strategy maps and implementation
Step 3: Develop Balanced Scorecards and Strategic Initiatives
- Select Balanced Scorecard objectives, measures, and targets
- Application to government and non-profit organizations
- Translate strategy into action using Strategic Initiatives
- Assess and prioritize strategic initiatives
- Develop portfolios of strategic initiatives by theme
- StratEx: Develop funding and budgets for strategic initiatives
- Use strategic themes to organize implementation initiatives
Step 4: Align Organizational Units to Achieve Corporate Synergies
- Define the Corporate Value Proposition
- Achieve vertical and horizontal strategic alignment across business units
- Cross-organizational alignment with external stakeholders
- Develop departmental and divisional scorecards
Step 5: Align Employees to the Strategy
- Communicate strategy effectively to employees
- Align employee objectives with strategic priorities
- Design employee incentive plans linked to business unit priorities
- Identify strategic job families critical to successful execution
