BSCi EMEA 10 Steps Execution Success Process (XSP)

A structured approach for developing, aligning, executing, monitoring and institutionalizing strategy.
Step 1

Develop Strategy

Objective: Develop a Customer-Focused Strategy

Contents

  • 1.0 Introduction
  • 1.1 Customer Value Proposition
  • 1.2 Vision, Mission, Values
  • 1.3 Environmental Scanning
  • 1.4 Strategy Development
  • 1.5 Annual Plans Development
Step 2

Develop Strategy Maps

Objective: One-Page Pictorial View of Strategy

Contents

  • 2.0 Introduction
  • 2.1 Strategy Map Overview
  • 2.2 Design Strategy Map with Linked Strategic Objectives
Step 3

Develop Balanced Scorecard

Objective: Design Scorecards with Measures, Targets, Initiatives and Budgets

Contents

  • 3.0 Introduction
  • 3.1 Define Measures
  • 3.2 Define Targets
  • 3.3 Prioritize Strategic Initiatives
  • 3.4 Authorize and Protect Strategic Funding
  • 3.5 Assign Accountability
Step 4

Departmental Alignment

Objective: Align Divisions, Departments and Units to Achieve Organizational Synergies

Contents

  • 4.0 Introduction
  • 4.1 Align the Organization
  • 4.2 Define the Corporate Strategy
  • 4.3 Align Business Units to Corporate Strategic Priorities
  • 4.4 Align Support Units
Step 5

Cascade Scorecards to Individuals

Objective: Align Employees to Make Strategy Everyone’s Everyday Job

Contents

  • 5.0 Introduction
  • 5.1 Communication Strategy
  • 5.2 Align Individual Goals
  • 5.3 Align Compensation
  • 5.4 Align Beyond the Enterprise
Step 6

Link Operations to Strategy

Objective: Link Operational and Financial Plans, People to Strategy

Contents

  • 6.0 Introduction
  • 6.1 Plan Operations Overview
  • 6.2 Set Priorities for Strategic Processes
  • 6.3 Use Process and Driver Models to Operationalize the Strategy
  • 6.4 Create Operational Dashboards
  • 6.5 Integrate Financial and Resource Capacity Planning
  • 6.6 Integrate and Plan for Intangible Assets
Step 7

Review & Monitor Execution

Objective: Regular Review of Strategy, Operations and Initiatives Execution and Performance

Contents

  • 7.0 Introduction
  • 7.1 Monitor and Learn Overview
  • 7.2 Conduct Strategy Review Meetings
  • 7.3 Conduct Operational Review Meetings
  • 7.4 Manage Initiatives
Step 8

Evaluate & Update Strategy

Objective: Annual Evaluation and Update of the Rolling Strategic Plan

Contents

  • 8.0 Introduction
  • 8.1 Test and Adapt Overview
  • 8.2 Test the Strategy’s Cause and Effect Relationships
  • 8.3 Test Robustness of the Strategy
  • 8.4 Use Decision Analytic Models
Step 9

Support and Lead Transformation

Objective: Sustain the Change

Contents

  • 9.0 Introduction
  • 9.1 Unfreeze the Organization
  • 9.2 Execute Change
  • 9.3 Sustain the Change
Step 10

Create New Strategy Management Office (SMO)

Objective: Establish and Institutionalize Strategy Execution Governance

Contents

  • 10.0 Introduction
  • 10.1 Establish SMO as Strategy Management System Designer
  • 10.2 Make OSM the Process Owner
  • 10.3 Use OSM to Integrate Other Strategy Execution Processes
  • 10.4 Provide Staff Resources
  • 10.5 Establish Senior Reporting Level
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